Country

Rate

Transit time (2)

Free shipping

Austria

4,90 €

2/3 days *

> 80€

Australia

30€

10/14 days

300 £

Belgium

4,90 €

2/3 days *

> 80€

Bulgaria

25 €

2/3 days *

> 150€

Canada

 

Please visit www.weareknitters.com

 

Croatia

25 €

2/3 days *

> 150€

Czech Republic

7,95 €

2/3 days *

> 100€

Denmark

7,95 €

2/3 days *

> 100€

Estonia

25 €

2/3 days *

> 120€

Finland

7,95 €

2/3 days *

> 100€

France

4,90 €

2/3 days *

> 75€

Germany     

2,90 €

1/2 days *

> 80€

Greece

7,95€

3/4 days *

> 100€

Hungary

7,95 €

2/3 days *

> 100€

Ireland

7,95 €

2/3 days *

> 100€

Italy

4,90€

2/3 days *

> 80€

Latvia

25 €

2/3 days *

> 150€

Lichtenstein

7,95 €

2/3 days *

> 100€

Lithuania

25 €

2/3 days *

> 150€

Luxembourg

7,95 €

2/3 days *

> 100€

Monaco

7,95 €

2/3 days *

> 100€

Norway (1)

25 €

3/4 days *

> 150€

Netherlands

4,90 €

2/3 days *

> 80€

Poland

7,95 €

2/3 days *

> 100€

Portugal

7,95 €

2/3 days *

> 100€

Romania

25 €

2/3 days *

> 150€

Slovakia

7,95 €

2/3 days *

> 100€

Slovenia

25 €

2/3 days *

> 150€

Spain (mainland / standard)

3,90 €

4/8 days *

> 70€

Spain (Balearics)

3,90 €

5/7 days *

> 70€

Spain (Canary Islands)

25 €

5/7 days *

> 120€

Spain (Ceuta & Melilla)

25 €

5/7 days *

> 120 €

Sweden

7,95 €

2/3 days *

> 100€

Switzerland (1)

8,95 €

3/4 days *

> 100€

United Kingdom

4,90 €

3/4 days *

> 80€

USA

 

Please visit www.weareknitters.com

 

Japan

30£

8/12 days *

300£

South Corea

30£

8/12 days *

300£

(1)  We Are Knitters is not responsible for any additional taxes or customs fees. (See more below, under “Extra-EU shipments”)

(2)  Transit time: transport time on business days. Depending on the time you place your order, shipping time can be 24h more due to the preparation time at the warehouse. (See “Delivery time”)

 

 

Delivery time

We know that you’d like to get your package as soon as possible, this is why we work hard for you to get your package as soon as possible and in the best possible way.

Orders placed before 11AM (Spanish time, CEST) will be prepared and shipped the same day, while orders placed after 11AM (Spanish time, CEST) will be prepared and shipped the next business day, this would be 24h more.

After making the payment you will receive an order confirmation via email. Within 24 working hours after your order, you will be emailed a second confirmation from the carrier with the information about the shipment and tracking.

We do our best in order to deliver the packages within the limits of the time set, nonetheless we cannot be held responsible for delays due to third parties or in cases of force majeur.

For international deliveries the delivery will be within 2 and maximum 6 business days according to the country. Please, take a look at the country list to know your shipping conditions.

Should you not find your country in the list, contact us: info@weareknitters.com
We will let you know if there is any possible way to ship to your country.

 

Minimum order

There is no minimum order amount for any of the countries we ship to (see country list).

 

Extra-EU shipments

If your order will be shipped to a country outside of the European Union, it is possible that additional charges, taxes or customs fees may apply due to local and/or customs laws. We ship your package via the Incoterm DDU (“duties and taxes unpaid”), that is, we send your package to the place of delivery, but don’t assume any additional costs previously described.

The person that will receive the package will assume the customs fees related to the import of products and will be responsible for the payment of the same (even if the package is rejected). If you want to send a package to someone who lives outside of the European Union, please make sure they know there may be additional charges for which they will be responsible.

Furthermore, it is possible that your delivery may be delayed due to customs issues.

 

Place of delivery

The order will be delivered to the given address. If at the moment of the delivery there is nobody to receive it or no one can sign the delivery, the package will be delivered at the nearest Parcel Shop.

They are local shops and near to the orders’ address, where you can pick up the package with your ID card during working hours.
The transport company will let you know of the failed delivery and how to proceed to pick up your package.

For the delivery to be effective and without problems, please indicate the address as detailed as possible and leave us a phone number to be able to contact you.

International deliveries: the order will be shipped to the given address. If at the first try the addressee is away, in most of the cases (depending on the casuistry) the package will be left at a Parcel Shop, notifying the addressee, for him to pick it up.

 

Returns

If you are not 100% happy with your purchase, you can always return the items during the legal period of time established by law. You can see all the info on the section “Returns”.

 

Public holidays

Non-working days at our warehouse. On these days no orders will be prepared at our warehouse, so there will be a delay of one day. We are sorry for any inconvenience.

January:

 1 and 6

August:

15

April:

14 and 15

October:

3 and 31

May:

1 and 25

November:

1

June:

5 and 15

December:

 25 and 26

Choose your preferences

Which country do we send it?

Your language

Currency