All payments and refunds will be carried out in Pounds (GBP)
Payment with credit or debit card
During the checkout process, under “Payment methods” choose “Credit card”. We accept the following credit cards:
Enter your billing information on our web site www.weareknitters.co.uk. We use an encrypted SSL security system to assure that your credit card information is safe from interference of third parties during online transactions.
The total amount will be held on your card until the order ships (the amount is deducted from your account) or is canceled (the hold is released).
Payment with Visa, MasterCard
To pay using this method choose “Credit card” under the payment options to complete payment. Three fields will be activated for you to fill out: The card number, the expiration date, and the verification code (the three digit number on the back of the card)
Payment with American Express
The system recognizes if the shipping address registered with American Express is the same as the billing address (Amex address verification system, AVS). If the addresses do not match you will be asked to enter a new address in a separate email. Your order will not be shipped until the address is correctly verified.
Refunds for returns will be credited to the same card used for the original purchase, no matter what type of card was used.
Payment with paypal
Choose PayPal as your payment method to be automatically transferred to the PayPal website. If you already have a PayPal account, you'll only need to log in to your account to confirm payment. If you do not have a PayPal account, you can create one to proceed with payment. Any refunds for returns will be sent to the same PayPal account used to make the purchase.
Payment with discount coupon or gift card
Payment with discount code
During the checkout process look for “Discount codes”, enter your code and the discount will be applied to your order. Only one discount code may be used per order, and it may only be used once. If the amount of the discount is larger that the total order, the difference cannot be used for future purchases.
Payment with Gift card
During the checkout process, in the field marked “Gift card” enter the gift card code exactly as you received it. If your order total is greater than the value of your gift card, you'll next choose a payment method to cover the difference. If the value of the gift card is greater than your order total you will be able to use the remaining gift card balance for future purchases. The remaining balance will be available until it is fully used.
The codes must be entered in the correct field to be applied to your order. A Discount code will not work if entered in the Gift card field and vice versa.
If fraudulent use of a coupon is detected, We Are Knitters reserves the right to cancel it.