Shipping

Country

Rate

Transit time (2)

Free shipping

United Kingdom

4,15 £

3/4 days *

> 67.7£

Channels Islands

4,15 £

3/4 days *

> 67.7£

Australia (3)

21,5£ until 100 £

14/20 days

-

Australia (3)

40£ from 100 £

14/20 days

-

Japan

21,5£ until 100 £

14/20 days

-

Japan

40£ from 100 £

14/20 days

-

Singapore

21,5£ until 100 £

14/20 days

-

Singapore

40£ from 100 £

14/20 days

-

New Zealand

21,5£ until 100 £

14/20 days

-

New Zealand

40£ from 100 £

14/20 days

-

South Corea

21,5£ until 100 £

14/20 days

-

South Corea

40£ from 100 £

14/20 days

-

Argentina

 

Please visit www.weareknitters.es

 

Austria

 

Please visit www.weareknitters.de

 

Belgium

 

Please visit www.weareknitters.fr

 

Brasil

 

Please visit www.weareknitters.eu

 

Bulgaria

 

Please visit www.weareknitters.eu

 

Canada

 

Please visit www.weareknitters.com

 

Chile

 

Please visit www.weareknitters.es

 

Colombia

 

Please visit www.weareknitters.es

 

Croatia

 

Please visit www.weareknitters.eu

 

Czech Republic

 

Please visit www.weareknitters.eu

 

Denmark

 

Please visit www.weareknitters.dk

 

Estonia

 

Please visit www.weareknitters.eu

 

Finland

 

Please visit www.weareknitters.eu

 

France

 

Please visit www.weareknitters.fr

 

Germany     

 

Please visit www.weareknitters.de

 

Greece

 

Please visit www.weareknitters.eu

 

Hungary

 

Please visit www.weareknitters.eu

 

Ireland

 

Please visit www.weareknitters.eu

 

Italy

 

Please visit www.weareknitters.it

 

Latvia

 

Please visit www.weareknitters.eu

 

Lichtenstein

 

Please visit www.weareknitters.de

 

Lithuania

 

Please visit www.weareknitters.eu

 

Luxembourg

 

Please visit www.weareknitters.fr

 

Monaco

 

Please visit www.weareknitters.fr

 

Norway (1)

 

Please visit www.weareknitters.no

 

Netherlands

 

Please visit www.weareknitters.nl

 

Poland

 

Please visit www.weareknitters.pl

 

Portugal

 

Please visit www.weareknitters.eu

 

Romania

 

Please visit www.weareknitters.eu

 

Slovakia

 

Please visit www.weareknitters.eu

 

Slovenia

 

Please visit www.weareknitters.eu

 

Spain (mainland / standard)

 

Please visit www.weareknitters.es

 

Spain (Balearics)

 

Please visit www.weareknitters.es

 

Spain (Canary Islands)

 

Please visit www.weareknitters.es

 

Spain (Ceuta & Melilla)

 

Please visit www.weareknitters.es

 

Sweden

 

Please visit www.weareknitters.se

 

Switzerland (1)

 

Please visit www.weareknitters.ch

 

USA

 

Please visit www.weareknitters.com

 


(1)  We Are Knitters is not responsible for any additional taxes or customs fees. (See more below, under “Extra-EU shipments”) (2)  Transit time: transport time on business days. Depending on the time you place your order, shipping time can be 24h more due to the preparation time at the warehouse. (See “Delivery time”) (3) We do not send any packages to PO Boxes in Australia.

 

Delivery time

We know that you’d like to get your package as soon as possible, this is why we work hard for you to get your package as soon as possible and in the best possible way.

Orders placed before 11AM (Spanish time, CEST) will be prepared and shipped the same day, while orders placed after 11AM (Spanish time, CEST) will be prepared and shipped the next business day, this would be 24h more.

After making the payment you will receive an order confirmation via email. Within 24 working hours after your order, you will be emailed a second confirmation from the carrier with the information about the shipment and tracking.

We do our best in order to deliver the packages within the limits of the time set, nonetheless we cannot be held responsible for delays due to third parties or in cases of force majeur.

For international deliveries the delivery will be within 2 and maximum 6 business days according to the country. Please, take a look at the country list to know your shipping conditions.

Should you not find your country in the list, contact us: info@weareknitters.com
We will let you know if there is any possible way to ship to your country.

 

Minimum order

There is no minimum order amount for any of the countries we ship to (see country list).

 

Extra-EU shipments

If your order will be shipped to a country outside of the European Union, it is possible that additional charges, taxes or customs fees may apply due to local and/or customs laws. We ship your package via the Incoterm DDU (“duties and taxes unpaid”), that is, we send your package to the place of delivery, but don’t assume any additional costs previously described.

The person that will receive the package will assume the customs fees related to the import of products and will be responsible for the payment of the same (even if the package is rejected). If you want to send a package to someone who lives outside of the European Union, please make sure they know there may be additional charges for which they will be responsible.

Furthermore, it is possible that your delivery may be delayed due to customs issues.

 

Place of delivery

The order will be delivered to the given address. If at the moment of the delivery there is nobody to receive it or no one can sign the delivery, the package will be delivered at the nearest Parcel Shop.

They are local shops and near to the orders’ address, where you can pick up the package with your ID card during working hours.
The transport company will let you know of the failed delivery and how to proceed to pick up your package.

For the delivery to be effective and without problems, please indicate the address as detailed as possible and leave us a phone number to be able to contact you.

International deliveries: the order will be shipped to the given address. If at the first try the addressee is away, in most of the cases (depending on the casuistry) the package will be left at a Parcel Shop, notifying the addressee, for him to pick it up.

 

Returns

If you are not 100% happy with your purchase, you can always return the items during the legal period of time established by law. You can see all the info on the section “Returns”.

 

Public holidays

Non-working days at our warehouse. On these days no orders will be prepared at our warehouse, so there will be a delay of one day. We are sorry for any inconvenience.

January:

 1 and 6

August:

15

April:

14 and 15

October:

3 and 31

May:

1 and 21

November:

1

June:

5 and 15

December:

 21 and 26